Yes, Kamal Exchange offers a wide range of money transfer services that enable customers to send money to most countries around the world. By leveraging different networks and partnerships, including Convera, SWIFT, Western Union, and a network of partner exchange companies, Kamal Exchange ensures that funds can be transferred efficiently and securely to a vast number of international destinations.

However, the specific availability of services and coverage may vary depending on the country, the selected transfer method, and local regulations. It’s always best to check with Kamal Exchange directly to confirm the transfer options for your desired destination.

We offer transfer through the following networks:

1. Convera: Ideal for businesses and students, this service allows you to transfer money directly to bank accounts, making it convenient for handling international payments, including tuition fees.
2. Jordan Remit (Internal Transfers): Send money quickly and securely within Jordan, with coverage across all cities. This service is perfect for domestic remittances.
3. Jordan Remit (Egypt Transfers): Facilitate money transfers to Egypt through a network of multiple Egyptian banks, providing a reliable and efficient way to support family, friends, or business needs.
4. Network of Partners: Transfer cash via a trusted network of money exchange companies in key countries, including Saudi Arabia, Kuwait, UAE, Yemen, Turkey, and Canada. This option is great for those who prefer cash pick-ups.
5. SWIFT: A secure and efficient option for transferring funds to bank accounts globally, suitable for both businesses and individuals looking to manage international transactions.
6. Western Union: Utilize Western Union’s extensive global network for fast and reliable money transfers to and from virtually any country.
7. Cash Express: A quick and easy way to send money internationally, ensuring your funds reach their destination swiftly.
8. UPT (Universal Payment Transfer): A versatile service offering global money transfers, catering to both personal and business needs, with a focus on security and convenience.

Kamal Exchange adheres to local and international financial regulations and anti-money laundering (AML) standards, ensuring that transactions are conducted securely and in compliance with legal requirements. Additionally, our diverse network of security measures provides multiple layers of protection to safeguard the safety and integrity of your transactions.

The maximum amount you can send through Kamal Exchange Co. depends on the specific service used, the destination country, and regulatory requirements. Typically, there are limits set by both the company and the regulations in the sending and receiving countries. It’s best to consult directly with Kamal Exchange or refer to the respective network’s website for detailed information on limits for each service.

The speed at which money reaches the beneficiary depends on several factors, including the method of transfer and the destination country. Here’s a general overview:

1. SWIFT Transfers: These usually take 1-3 business days, depending on the destination bank and any intermediary banks involved.
2. CONVERA Business Solutions: Transfers can be processed within a few hours to 1-2 business days, depending on the destination and currency.
3. Transfers through Kamal Exchange’s Own System  Jordan Remit : These transfers might be faster, potentially within the same day, especially if the beneficiary is within the same network or country.
4. Local and Foreign Exchange Companies: The speed can vary widely, from almost instant to a few days, depending on the specific partners involved and the countries
5. Western Union (WU): Transfers are typically very fast. In many cases, the money can be available for pickup within minutes, especially for cash pickup services. Bank transfers might take 1-2 business days depending on the country.
6. Cash Express: This service usually offers quick transfers, with funds often available to the beneficiary within minutes to a few hours.
7. UPT (Universal Payment Transfer): UPT transfers can also be quite fast, with funds typically available the same day or within 24 hours, depending on the destination and transfer method.

To track your transfer by calling Kamal Exchange’s help center, follow these steps:

1. Gather Information: Before calling, make sure you have all relevant details at hand, such as your transaction reference number, the date of the transfer, and any other identifying information related to the transfer.
2. Call the Help Center: Dial the phone number provided for Kamal Exchange’s help center. This number is usually available on their website or in any communication you received from them.
3. Provide Details: When prompted, provide the representative with your transaction details and reference number. This information will help them locate and track your transfer.
4. Ask for Updates: Inquire about the current status of your transfer and ask for any additional information you may need, such as expected completion time or reasons for any delays.
5. Note Information: Take note of any information or reference numbers given during the call for future follow-up if needed.

You can find our branches here.

• Fill out a complaint form and place it in the drop boxes in person at any of our branches
• Mail us through regular mail by addressing Customer Complaints officer Headquarters – P.O. Box 94112, Postal Code: 11194, Amman – Jordan
• Email us at complaints@kamalexchange.com
• Call us on +96265600060 EXT 320